Do you have one of those contact forms on your website? I've had to email via a few of those lately and I've lost the will to live. I don't want to give my phone number and address....and then put a code in to 'prove you're not a robot'. I just want to send an email, so in the end I didn't send them.
It's made me think that a lot of you guys may have them and you could be losing business as it's too long winded when someone simply wants to say 'Hi! Do you have an appointment for Saturday?'
Seeing as they only get sent to your email address anyway I really do suggest that you do away with them and just have your email link on your website.
Hope that's of some help. xxx